Dear customer:

Thank you for choosing our product. To ensure that your rights and interests are fully protected during the use of the product, we have specially formulated the following product warranty regulations.

**I. Warranty Scope**

1. This warranty regulation applies to products with quality problems under normal use.
2. The main components of the product enjoy free warranty service within the specified warranty period.

**II. Warranty Period**

From the date of product purchase, we provide you with one year of free warranty service. The warranty period is subject to the date on your shopping voucher.

**III. Warranty Conditions**

1. The product must be purchased through our channels and have a complete shopping voucher.
2. The quality problem of the product within the warranty period must be caused by manufacturing defects or material problems of the product itself, rather than being caused by factors such as man-made damage, incorrect use, and force majeure.
3. If the product is repaired, modified or disassembled without authorization during the warranty period, it will lose the warranty qualification.

**IV. Warranty Process**

1. When you find a quality problem with the product, please contact our customer service team in time and provide the product's purchase voucher and a detailed description of the problem.
2. The customer service staff will make a preliminary judgment based on the information you provide and provide you with a corresponding solution. If repair is needed, the customer service staff will arrange repair services for you.
3. You need to properly package the product according to the instructions of the customer service staff and send it back to our designated repair address. In the package, please attach the purchase voucher and problem description so that we can better serve you.
4. After we receive the product, we will conduct professional detection and repair. After the repair is completed, we will send the product back to you in time.

**V. Situations Not Covered by Warranty**

1. Products that exceed the warranty period.
2. Product damage caused by factors such as man-made damage, incorrect use, and force majeure, such as dropping, collision, water ingress, fire, earthquake, etc.
3. Appearance wear, scratches, etc. of the product are not quality problems.
4. Product damage caused by using non-original accessories or unauthorized accessories.

**VI. Other Matters**

1. During the warranty period, if the product cannot be repaired, we will provide you with the service of replacing the same product or a product of equal value.
2. This warranty regulation only applies to the hardware part of the product and does not include software and data. For software problems, we will provide technical support but do not assume warranty responsibility.
3. We reserve the right of final interpretation of this warranty regulation.

We are always committed to providing you with high-quality products and excellent service. If you have any questions or suggestions about our product warranty regulations, please feel free to contact our customer service team at any time, and we will serve you wholeheartedly.

We are committed to providing you with high-quality products and services. At the same time, we understand that there may be situations where returns and exchanges are needed during the shopping process. To protect your rights and interests, we have formulated the following return and exchange policy.

**I. Scope of Application**

This return and exchange policy applies to all products purchased on our independent website, except for the following situations:
1. Customized products, due to their particularity, once an order is placed for production, they cannot be returned or exchanged if there is no quality problem.
2. Goods clearly marked as "clearance sale" or "special offer" and it has been stated at the time of purchase that they cannot be returned or exchanged.

**II. Conditions for Return and Exchange**

1. Within [7] days from the date of receipt of the goods (based on the logistics receipt time), you can apply for return or exchange.
2. The goods must be kept in the original packaging intact, unused, undamaged, and not affect secondary sales.
3. Valid shopping vouchers such as order number and invoice must be provided.

**III. Return and Exchange Process**

1. If you need to return or exchange goods, please contact our customer service team within the specified time and provide the order number and reason for return or exchange.
2. The customer service will provide you with detailed return and exchange instructions and issue a return and exchange authorization code.
3. Please properly package the goods according to the instructions of the customer service and attach the return and exchange authorization code and shopping voucher in the package and send it back to our designated address.
4. After we receive the goods, we will inspect them. If the conditions for return and exchange are met, we will handle the return and exchange procedures for you within [2] working days.

**IV. Refund Method**

1. If you choose to return the goods, we will refund according to the payment method you used when purchasing. The refund amount will be returned to your original payment account within [2] working days after we receive the returned goods and confirm that they are correct.
2. If you choose to exchange goods, we will send out the exchanged goods within [7] working days after we receive the returned goods and confirm that they are correct.

**V. Freight Responsibility**

1. If the return or exchange is due to a quality problem of the product, the freight will be borne by us. Please pay the freight first. When we handle the return and exchange procedures, we will compensate according to the actual freight amount.
2. If the return or exchange is due to non-quality problems, the freight will be borne by you.

**VI. Handling of Special Situations**

1. If the goods you receive do not match the order, please contact our customer service team immediately. We will verify the situation for you and reissue the correct goods or handle the return and refund procedures as soon as possible.
2. If the goods are damaged during transportation, please check on the spot when signing for receipt and take photos and keep evidence. Then contact our customer service team in time. We will negotiate with the logistics company for handling and handle the return and exchange procedures for you.

**VII. Other Matters**

1. We reserve the right of final interpretation of this return and exchange policy.
2. If this policy conflicts with national laws and regulations, national laws and regulations shall prevail.

Thank you for your support and trust in our independent website. We will continue to work hard to provide you with a better shopping experience.